Essential metrics to track overall supply chain performance:

• Perfect Order Rate - 95-99% target
• Order Fill Rate - 98-99.5% target
• Cash-to-Cash Cycle Time - 30-90 days
• Supply Chain Cost as % of Revenue - 8-12%
• Total Supply Chain Cost - Year-over-year reduction
• Supply Chain ROI - 15-25% target
• Customer Satisfaction Score - 85-95%
• Days Sales Outstanding (DSO) - 30-45 days
• Days Payable Outstanding (DPO) - 45-60 days
• Supply Chain Cycle Time - Order to delivery
• Cost per Order - Benchmark

  🔄 Demand Planning & Inventory KPIs (14 KPIs)

  • Forecast Accuracy - 85-95% target
  • Inventory Turnover Ratio - 6-12x annually
  • Days Inventory Outstanding (DIO) - 30-60 days
  • Inventory Carrying Cost % - 20-30% of inventory value
  • Stockout Rate - <2% target
  • Excess Inventory % - <5% target
  • Obsolete Inventory % - <3% target
  • Demand Variability - Coefficient of variation
  • Safety Stock Level - Service level optimization
  • Inventory Accuracy - 95-99% cycle count
  • Replenishment Frequency - Order cycles
  • Seasonal Index - Demand patterns
  • ABC Analysis Coverage - Item classification
  • Economic Order Quantity (EOQ) - Optimal order size

  ⚡ Manufacturing & Production KPIs (10 KPIs)

  • Overall Equipment Effectiveness (OEE) - 85% target
  • Production Capacity Utilization - 80-90%
  • Manufacturing Cycle Time - Lead time reduction
  • First Pass Yield - Quality at first attempt
  • Setup/Changeover Time - SMED implementation
  • Planned vs Actual Production - Schedule adherence
  • Cost per Unit Produced - Manufacturing efficiency
  • Equipment Downtime % - Availability metric
  • Work-in-Process (WIP) Inventory - Flow optimization
  • Labor Productivity - Units per labor hour

  🚚 Logistics & Transportation KPIs (12 KPIs)

  • On-Time Delivery Rate - 95-98% target
  • Transportation Cost per Unit - Cost optimization
  • Freight Cost as % of Sales - 3-8% benchmark
  • Average Transit Time - Door-to-door delivery
  • Truck/Container Utilization - 85-95% capacity
  • Fuel Efficiency (MPG) - Fleet performance
  • Delivery Accuracy Rate - Correct items/quantities
  • Damage Rate - <0.5% of shipments
  • Claims Rate - Insurance/damage claims
  • Route Optimization % - Distance reduction
  • Average Cost per Mile - Transportation efficiency
  • Backhaul Percentage - Return trip utilization

  🤝 Supplier & Procurement KPIs (11 KPIs)

  • Supplier On-Time Delivery - 95-98% target
  • Supplier Quality Rating - Defect rates <1%
  • Cost Savings from Sourcing - Year-over-year
  • Purchase Price Variance (PPV) - Budget vs actual
  • Supplier Lead Time - Average procurement time
  • Supplier Diversity % - Minority/women-owned business
  • Contract Compliance Rate - Terms adherence
  • Purchase Order Cycle Time - Requisition to PO
  • Number of Active Suppliers - Rationalization metric
  • Supplier Financial Health Score - Risk assessment
  • Maverick Spending % - Off-contract purchases

  🛡️ Risk Management & Compliance KPIs (8 KPIs)

  • Supply Chain Risk Index - Weighted risk score
  • Supplier Risk Rating - Financial/operational stability
  • Business Continuity Score - Resilience measure
  • Insurance Claims Rate - Risk materialization
  • Compliance Audit Score - Regulatory adherence
  • Backup Supplier Availability - Contingency readiness
  • Geographic Risk Concentration - Diversification index
  • Mean Time to Recovery (MTTR) - Disruption response

  📈 Warehouse & Distribution KPIs (9 KPIs)

  • Warehouse Space Utilization - 85-90% target
  • Order Picking Accuracy - 99.5% target
  • Average Put-Away Time - Receiving efficiency
  • Orders Picked per Hour - Labor productivity
  • Dock Door Utilization - Loading/unloading efficiency
  • Warehouse Cost per Order - Operational cost
  • Inventory Shrinkage Rate - Loss/theft prevention
  • Cross-Dock Percentage - Direct distribution
  • Returns Processing Time - Reverse logistics

  🌱 Sustainability & ESG KPIs (8 KPIs)

  • Carbon Footprint (CO2e) - Scope 1, 2, 3 emissions
  • Sustainable Packaging % - Recyclable/biodegradable
  • Supplier ESG Compliance Rate - Ethical sourcing
  • Energy Efficiency Ratio - Energy per unit output
  • Waste Reduction % - Year-over-year improvement
  • Water Usage per Unit - Resource optimization
  • Circular Economy Index - Reuse/recycle rate
  • Green Transportation % - Alternative fuel usage

  ⭐ Customer Service & Quality KPIs (8 KPIs)

  • Customer Order Cycle Time - Order to delivery
  • Product Quality Rate - Defect-free deliveries
  • Customer Complaint Rate - Issues per 1000 orders
  • Return Rate - Product returns %
  • Net Promoter Score (NPS) - Customer loyalty
  • Order Status Visibility - Real-time tracking
  • Customer Retention Rate - Repeat business
  • Resolution Time - Issue response/fix time

  💡 Technology & Innovation KPIs (8 KPIs)

  • Digital Maturity Index - Technology adoption rate
  • System Uptime % - IT infrastructure reliability
  • Data Accuracy Rate - Information quality
  • API Response Time - System integration speed
  • Automation Rate % - Process digitization
  • Cybersecurity Score - Risk mitigation
  • Innovation Pipeline Value - R&D investments
  • Digital ROI - Technology investment returns